Administrative Support Specialist — Doc Management & Eligibility

Imagine360, LLC; Wayne (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health plan options

Disability insurance

Life Insurance

PTO 20 days

Holidays 10

Tuition reimbursement

401k plan

Professional development

Diversity & inclusion

Job summary

Imagine360, LLC in Wayne, PA is seeking an Administrative Support Specialist to join our team onsite. You will manage incoming documents, upload and index them, verify member eligibility, and support member matching tasks within the SDS/Smart Data Solutions system.

This role also provides backup support to Document Imaging Specialists, assists with mail processing, and delivers timely follow-up with customers while maintaining HIPAA training and compliance.

Qualifications

• High School Diploma or Equivalent required.
• 1 year clerical, mailroom, or office experience or equivalent education/experience.

Responsibilities

• Handles incoming documents, uploads and indexes as requested.
• Confirms member eligibility on incoming Medicaid and Electronic claims.
• Assists with member matching in SDS/Smart Data Solutions system.
• Backup to Document Imaging Specialists.
• Assist in processing incoming/outgoing mail.
• Provide timely follow-up with internal and external customers.
• Recognize trends/anomalies and participate in solutions.
• Complete HIPAA training annually.

Skills

Microsoft Office

Organizational skills

Problem solving

Analytical skills

Written & verbal communication

Independent work

Prioritization

Deadline management

Ability to work under pressure

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Imagine360, LLC in Wayne, PA is seeking an Administrative Support Specialist to join our team onsite. You will manage incoming documents, upload and index them, verify member eligibility, and support member matching tasks within the SDS/Smart Data Solutions system.

This role also provides backup support to Document Imaging Specialists, assists with mail processing, and delivers timely follow-up with customers while maintaining HIPAA training and compliance.