Onsite Account Lead: Client Growth & Delivery

The Adecco Group; Hempfield Township (Westmoreland County); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off

Parental leave

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for Adecco programs, align with client objectives, and drive long-term program evolution. You will lead daily recruitment/fulfillment, monitor KPIs, and position teams for continued success, including thought leadership and brand representation.

You will grow and retain accounts, manage client relationships, price services, and ensure SLA targets are met.

Qualifications

• High school diploma or equivalent with 5+ years relevant work experience.
• 2–5 years of managerial/supervisory experience in the service provider industry preferred.
• Proven track record in customer satisfaction and strong client relationships.

Responsibilities

• Grow and retain accounts and build relationships with key client contacts.
• Achieve high client satisfaction via surveys and reviews.
• Manage recruitment team and meet KPIs/SLAs.
• Price and sell staffing services (conversions, temp and perm).

Skills

Client relationships

Recruitment team

KPIs & SLAs

MS Office

Communication skills

Strategic planning

Brand ambassador

Pricing services

Industry networks

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for Adecco programs, align with client objectives, and drive long-term program evolution. You will lead daily recruitment/fulfillment, monitor KPIs, and position teams for continued success, including thought leadership and brand representation.

You will grow and retain accounts, manage client relationships, price services, and ensure SLA targets are met.