Online University Admissions Counselor - Hybrid & Tuition

Grand Canyon Education, Inc.; Phoenix (AZ); Hybrid; USD 43,000 - 58,000; Full time

Benefits offered by this job

Tuition benefits

PTO 20 business days

11.5 paid holidays

Remote work opportunities

Job summary

Grand Canyon Education seeks an online Division Admissions Counselor to guide prospective online students from inquiry to enrollment. You’ll manage a high-volume outreach, build relationships, and coach students toward successful online study with the Grand Canyon University system.

The role blends in-person and remote work in Phoenix with occasional travel for training. A bachelor’s degree is preferred, and there is substantial, ongoing training and growth potential, plus generous tuition

Qualifications

• Bachelor's degree preferred; related enrollment experience considered.
• Strong time management and multitasking abilities.
• Clear communication, both phone and written.
• Empathy and relationship-building with students.

Responsibilities

• Reach out to new online students with a 100+ dial campaign and 3+ hours of talk time daily.
• Provide exceptional counseling to prospective online students across phone, email, or text.
• Guide students through admissions requirements, credits, and program options.

Skills

Communication skills

Coaching skills

Customer service

Time management

Multitasking

CRM experience

Phone & email

Education

Bachelor's degree preferred

Tools

CRM tools

Job description

Grand Canyon Education seeks an online Division Admissions Counselor to guide prospective online students from inquiry to enrollment. You’ll manage a high-volume outreach, build relationships, and coach students toward successful online study with the Grand Canyon University system.

The role blends in-person and remote work in Phoenix with occasional travel for training. A bachelor’s degree is preferred, and there is substantial, ongoing training and growth potential, plus generous tuition