Student Success Counselor (Hybrid)

GRAND CANYON UNIVERSITY; Phoenix (AZ); On-site; USD 43,000 - 70,000; Full time

Benefits offered by this job

100% Tuition-Free Education for Employees

75% Tuition Coverage for Dependents

Ongoing Professional Development

Collaborative Work Environment

Job summary

An established industry player is seeking a motivated Student Services Counselor to guide online students at Grand Canyon University. In this hybrid role, you will leverage your exceptional communication and customer service skills to help students navigate their educational journey. You will be responsible for advising on degree requirements and financial options while advocating for students' success. With a supportive work environment and generous tuition benefits, this position offers a unique opportunity to make a meaningful impact in the lives of students. Join a team where your contributions truly matter!

Qualifications

• Bachelor's degree required and no delinquent federal student loans.
• Outstanding customer service, organization, and time management skills.

Responsibilities

• Counsel continuing students on policies, payment options, and progress.
• Provide exceptional counseling to prospective students through various mediums.

Skills

Customer Service

Communication Skills

Time Management

Problem Solving

Emotional Intelligence

Education

Bachelor's Degree

Tools

Microsoft Office Suite

CRM Tools

Job description

An established industry player is seeking a motivated Student Services Counselor to guide online students at Grand Canyon University. In this hybrid role, you will leverage your exceptional communication and customer service skills to help students navigate their educational journey. You will be responsible for advising on degree requirements and financial options while advocating for students' success. With a supportive work environment and generous tuition benefits, this position offers a unique opportunity to make a meaningful impact in the lives of students. Join a team where your contributions truly matter!