Online Admissions Counselor — Remote/Hybrid, Flexible

Grand Canyon University Inc.; Phoenix (AZ); Hybrid; USD 50,000 - 100,000; Full time

Benefits offered by this job

100% tuition-free education for员工

75% tuition coverage at Doctorate

Dependent tuition benefits

Hybrid remote work options

Job summary

Grand Canyon Education seeks an Online Division Admissions Counselor to be the first point of contact for prospective online students and guide them through the admissions process toward an online learning path.

The role emphasizes proactive outreach, clear communication, and coaching with a focus on student success and institutional growth, in a hybrid Phoenix-based setting with possible remote opportunities.

Qualifications

• Bachelor’s degree preferred; related experience considered.
• Excellent communication and coaching skills.
• Strong time management and multitasking.
• Empathy and ability to coach diverse students.
• Proficiency with Microsoft Office Suite.
• Experience with CRM tools (bonus).

Responsibilities

• Execute outreach to online students with 100+ dials and 3+ hours of talk time daily.
• Provide counseling via phone, email, or text to prospective students.
• Guide applicants through admissions requirements, transfer credits, and payment options.
• Meet performance goals and generate referrals.

Skills

Communication

Time management

Multitasking

Empathy

Self-motivation

Relationship building

Coaching skills

Listening skills

Phone communication

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

CRM tools

Job description

Grand Canyon Education seeks an Online Division Admissions Counselor to be the first point of contact for prospective online students and guide them through the admissions process toward an online learning path.

The role emphasizes proactive outreach, clear communication, and coaching with a focus on student success and institutional growth, in a hybrid Phoenix-based setting with possible remote opportunities.