Remote Online Admissions Counselor — Drive Student Success

Grand Canyon University Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Tuition benefits

PTO and holidays

Professional development

Job summary

Grand Canyon Education is seeking an Admissions Counselor to be the first contact for online degree program prospects and guide them from application to enrollment. This hybrid Phoenix-based role may require in-office days and occasional in-person meetings, with some remote work opportunities for out-of-state candidates.

You’ll conduct high-volume outreach (100+ dials daily), provide empathetic counseling, and clearly explain program requirements, transfer credits, and payment options to help

Qualifications

• Bachelor’s degree preferred; related work experience considered.
• Strong communication and listening skills; ability to multi-task.
• Self-motivation, drive to succeed, and emotional intelligence.

Responsibilities

• Reach out to new and prospective online students with a phone campaign.
• Provide empathetic counseling via phone, email, or text to support enrollment.
• Explain program requirements, transfer credits, payment options, and student support services.

Skills

Communication skills

Coaching

Time management

Empathy

Microsoft Office

CRM tools

Education

Bachelor's degree preferred

Tools

CRM tools

Microsoft Office

Job description

Grand Canyon Education is seeking an Admissions Counselor to be the first contact for online degree program prospects and guide them from application to enrollment. This hybrid Phoenix-based role may require in-office days and occasional in-person meetings, with some remote work opportunities for out-of-state candidates.

You’ll conduct high-volume outreach (100+ dials daily), provide empathetic counseling, and clearly explain program requirements, transfer credits, and payment options to help