Online Student Success & Retention Advisor

University of the Cumberlands; Rockville (MD); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits

Descripción de la vacante

University of the Cumberlands seeks a Student Success Coordinator to assist online and main campus students with advising, retention, and graduation support. The role partners with UC Online teams to design retention initiatives and communicate with faculty and staff on student concerns.

The candidate will guide new online student orientations, monitor progress, and provide sessions to improve motivation and persistence toward graduation.

Formación

• Bachelor's degree required, along with relevant advising or student services experience.
• Excellent oral and written communication skills are essential.
• Understanding of college programs, advisement, registration, and financial aid is desirable.

Responsabilidades

• Coordinate new student orientation programs for online students.
• Establish plans of action to address negative attrition/retention patterns.
• Prepare and present retention updates and reports.
• Identify and develop student success indicators for monitoring progress and graduation rates.
• Maintain data and contact students in jeopardy of withdrawing or failing.

Conocimientos

Communication skills

Interpersonal skills

Student advising

Workday familiarity

Educación

Bachelor's degree

Herramientas

Workday

Descripción del empleo

University of the Cumberlands seeks a Student Success Coordinator to assist online and main campus students with advising, retention, and graduation support. The role partners with UC Online teams to design retention initiatives and communicate with faculty and staff on student concerns.

The candidate will guide new online student orientations, monitor progress, and provide sessions to improve motivation and persistence toward graduation.