Student Success & Engagement Specialist

University of Tennessee, Knoxville; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

The College of Emerging and Collaborative Studies at the University of Tennessee, Knoxville seeks a Student Success Coordinator to energize student experiences through engaging programs, advising support, and coordinated events.

Reporting to the Director of Student Engagement and Success, the role collaborates across advising, recruitment, and campus partners to advance student progression and timely degree completion, while flexible hours support evenings and weekends for campus programs.

Qualifications

• Bachelor's degree; or a combination of four or more years of relevant administrative, student services, event coordination, or related experience.
• Demonstrated experience providing administrative or operational support in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple responsibilities, priorities, and deadlines simultaneously.
• Excellent written and verbal communication skills and the ability to engage professionally with students, families, faculty, staff, and external partners.
• Strong attention to detail and demonstrated ability to maintain accurate records, databases, and documentation.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information appropriately.
• Demonstrated commitment to providing excellent service and supporting student success.
• Ability and willingness to work evenings and weekends as required for student programming, recruitment activities, and college events.
• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Responsibilities

• Implement recruitment and engagement strategies to strengthen recruitment, enrollment, student participation, and belonging.
• Guide prospective students and families through recruitment and enrollment with program information and follow-up.
• Represent CECS at college fairs, school visits, and community activities to build relationships.
• Plan and execute recruitment events, orientations, and student recognition programs.
• Coordinate advising operations, including degree audits (DARS), petitions, and advising appointments.

Job description

The College of Emerging and Collaborative Studies at the University of Tennessee, Knoxville seeks a Student Success Coordinator to energize student experiences through engaging programs, advising support, and coordinated events.

Reporting to the Director of Student Engagement and Success, the role collaborates across advising, recruitment, and campus partners to advance student progression and timely degree completion, while flexible hours support evenings and weekends for campus programs.