Online Sales Manager — Lead a High-Impact Team

The Bernard Group; Chanhassen (MN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

100% employee-owned

Full-time position in Chanhassen, MN

Healthcare, dental, life insurance

401k with company match

Paid time off

Career development opportunities

Flexible work hours

Tuition reimbursement

Employee referral program

Safe & clean manufacturing environment

Job summary

The Bernard Group in Chanhassen, MN is seeking a Sales Manager, Online to lead our Online Sales team and accelerate onboarding, conversion, and early-stage growth of new online customers.

You will direct a team of 6–10 Account Specialists, own onboarding workflows, and partner with Sales, Customer Experience, and Operations to deliver world-class service and drive year-over-year revenue growth.

Qualifications

• High school diploma or GED required; 4-year college degree preferred.
• 5+ years of sales and/or customer service experience required.
• 2-3+ years of sales leadership experience preferred.

Responsibilities

• Lead, coach, and manage a team of account specialists driving onboarding and early-stage revenue growth.
• Own overall sales performance during the onboarding phase.
• Drive year-over-year growth in online sales and revenue.
• Ensure seamless onboarding processes and high customer satisfaction.
• Build a high-performance culture through coaching and development.
• Optimize lead management and onboarding workflows for rapid follow-up.
• Track early-lifecycle metrics to spot trends and opportunities.
• Escalate and resolve complex customer issues promptly.
• Partner with leadership to implement scalable process improvements.

Skills

Strong leadership

Excellent communication

Analytical problem solving

Knowledge transfer/train others

Fast-paced adaptability

Education

High school diploma or GED

4-year college degree preferred

Job description

The Bernard Group in Chanhassen, MN is seeking a Sales Manager, Online to lead our Online Sales team and accelerate onboarding, conversion, and early-stage growth of new online customers.

You will direct a team of 6–10 Account Specialists, own onboarding workflows, and partner with Sales, Customer Experience, and Operations to deliver world-class service and drive year-over-year revenue growth.