Online Sales Maestro: Grow Revenue & Lead a Top Web Team

BrandsMart; Fort Lauderdale (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

BrandsMart USA is seeking a hands-on Web Sales Manager to lead an on-site team of Web Sales Agents in a busy Fort Lauderdale office. You will drive online revenue, coach staff, and own conversion, AOV, and response time across phone, email, and live chat.

The ideal candidate has a proven track record leading commission-based teams, strong product knowledge in appliances/electronics, and a data-driven mindset to optimize the online sales journey.

Qualifications

• Extensive sales experience with proven revenue and performance goals.

Responsibilities

• Lead, coach, and develop the on-site Web Sales Agent team to exceed sales goals.
• Own web sales revenue, conversion targets, AOV, and response time.
• Recruit, onboard, and train agents through coaching and reviews.
• Manage sales floor scheduling and staffing across hours, 7 days.
• Handle escalated customers and complex sales, closing where needed.
• Ensure disciplined CRM use and data quality in Zendesk/Salesforce.
• Partner with Customer Success, E‑Commerce, Merchandising, Store Ops, Logistics.
• Keep team current on product knowledge, promotions, pricing, inventory.
• Report on sales performance and lead improvement initiatives.
• Build an accountable, high-energy office culture.
• Ensure compliance with policies and data privacy.

Skills

Extensive sales experience

Managing and coaching a sales team

Commission-based, metrics-driven sales

Appliance and consumer electronics

Inside sales / contact center / e‑shop

Analytical mindset & metrics

Hands-on leadership & closing

Verbal & written communication

Organized multitasking in fast-paced销售

Collaborative with cross-functional伙伴

Bachelor's degree in Business / Sales

Education

Bachelor's degree in Business, Sales, Marketing, or related field

Tools

Zendesk CRM

Salesforce CRM

Job description

BrandsMart USA is seeking a hands-on Web Sales Manager to lead an on-site team of Web Sales Agents in a busy Fort Lauderdale office. You will drive online revenue, coach staff, and own conversion, AOV, and response time across phone, email, and live chat.

The ideal candidate has a proven track record leading commission-based teams, strong product knowledge in appliances/electronics, and a data-driven mindset to optimize the online sales journey.