Online Sales Concierge & Appointment Specialist

The Motorcycle Company; Langhorne (Bucks County); On-site; USD 35,000 - 45,000; Full time

Job summary

The Motorcycle Company seeks an Internet Fit Specialist in Langhorne, Bucks County, to enhance customer interactions via calls, emails, and chats. This role involves managing leads, scheduling appointments, and ensuring a memorable client experience. Strong communication, time management skills, and computer proficiency in software like Microsoft Office and CRM systems are essential. Applicants should be able to work evenings and weekends, and a high school diploma is preferred. Join our team in delivering exceptional customer service in a fast-paced environment.

Qualifications

• Must have excellent listening and communication skills.
• Strong time management and problem-solving skills are required.
• Ability to work effectively with all areas of the dealership is essential.

Responsibilities

• Handle incoming phone/internet leads and set appointments.
• Manage live website chat sessions with customers.
• Provide customer support through various communication channels.

Skills

Excellent listening and communication skills

Strong time management skills

Problem-solving

Ability to work in a fast-paced environment

Strong work ethic

Computer literacy

Experience with CRM systems

Education

High school diploma

Tools

Microsoft Office Suite

Google Drive applications

CRM software

Job description

The Motorcycle Company seeks an Internet Fit Specialist in Langhorne, Bucks County, to enhance customer interactions via calls, emails, and chats. This role involves managing leads, scheduling appointments, and ensuring a memorable client experience. Strong communication, time management skills, and computer proficiency in software like Microsoft Office and CRM systems are essential. Applicants should be able to work evenings and weekends, and a high school diploma is preferred. Join our team in delivering exceptional customer service in a fast-paced environment.