Online Order Fulfillment Associate

The Kroger Co.; Seattle (WA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition assistance

Employee discounts

Job summary

The Kroger Co. is seeking an e-Commerce Team Member to select and assemble online orders for pickup, ensuring freshness, accuracy, and timely loading into customers' cars.

You will process coupons and payments, and deliver a positive shopping experience that encourages repeat online orders. Based in Seattle, this role requires strong customer service, attention to detail, and the ability to work at a fast pace while following safety and company guidelines.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral/written communication skills.
• Basic math skills (counting, addition, and subtraction).
• Experience in a production oriented or warehouse environment is a plus.
• Experience stocking shelves or as a cashier is helpful.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers’ orders from Order Selector and store products in optimal temperature zones.
• Initiate and complete selection process for customers’ online orders.
• Read and follow directions given in the note section.
• Ensure quality and freshness of all items chosen.
• Communicate substitutions or exceptions to customers at pick-up.
• Maintain organization and cleanliness of staging areas and equipment.
• Follow policies to determine substitutions for out-of-stock items.
• Perform opening and closing procedures and participate in training of new team members.

Skills

Read shelf tags

Oral and written communication

Work without supervision

Basic math skills

Warehouse experience

Stocking shelves

Cashier experience

Job description

The Kroger Co. is seeking an e-Commerce Team Member to select and assemble online orders for pickup, ensuring freshness, accuracy, and timely loading into customers' cars.

You will process coupons and payments, and deliver a positive shopping experience that encourages repeat online orders. Based in Seattle, this role requires strong customer service, attention to detail, and the ability to work at a fast pace while following safety and company guidelines.