Online MPH Learning Facilitator & Student Support Lead

Boston University

Boston (MA)

Hybrid

USD 60,000 - 85,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Boston University’s Online MPH program seeks a Learning Facilitator to support faculty, students, and designers across modules. You will assist in grading, rubric implementation, and QA to ensure transparent assessment and consistent practice.

Regular office hours across time zones will help students review content and solve problems with proactive, student-centered guidance. Be prepared to mentor peers, collaborate remotely using Blackboard Ultra, Teams, and Zoom, and adapt to evolving program

Qualifications

Must possess a conferred master's degree in public health (MPH).
2+ years of experience in a delivery role such as teaching, teaching assistant, or project/ program/ product management.
Must be self-motivated with a mindset towards continuous improvement and the ability to adapt to decisions made in support of broader program and institutional goals.
Collaborative team player with a demonstrated track record of transparency and proactivity in meeting organizational goals.
Excellent written and verbal communication skills, responsiveness in a fast-paced environment, and openness to giving and receiving constructive feedback.
Experience working with multiple constituencies (i.e., faculty, students, colleagues).
Ability to provide exceptional, student-centered support while clearly communicating complex concepts and consistently applying program policies.
Experience managing competing priorities.
Adaptable and comfortable working in a fluid environment while maintaining a positive, solutions-focused attitude.
Ability to effectively collaborate in a remote environment, experience using learning management systems (i.e., Blackboard Ultra), Microsoft Teams, and Zoom, and the ability to learn new tools and technologies.
Ability and desire to mentor or coach peers and potentially, become a leader within the team.

Responsibilities

The Learning Facilitator, Online MPH works primarily with the Digital Learning Designers and interfaces closely with development, teaching faculty, and students.
Assist in development, testing, and quality assurance (QA) on all aspects of each Online MPH module, including supporting faculty in the review and implementation on grading practices and rubrics to ensure a consistent, transparent and user-friendly assessment experience.
Facilitate regular office hours for students to review learning material, assist with problem-solving, and offer extra sessions in areas where students need additional support.
Serve as the primary day-to-day academic point of contact for Online MPH students, along with the teaching faculty.