Global Online MBA Learning Facilitator

Boston University; Boston (MA); On-site; USD 80,000 - 87,000; Full time

Job summary

The Online MBA (OMBA) program at Boston University’s Questrom School of Business is seeking a Learning Facilitator to join the teaching team. This role focuses on delivering content, supporting students, and coordinating with faculty across multiple geographies to ensure an engaging online education experience.

You will work with faculty and staff to manage delivery, mentor students, and contribute to continuous improvement in a fast-paced virtual environment.

Qualifications

• Must possess a conferred master's degree (e.g. MBA, MBA equivalent or related advanced management credential).
• A business-related graduate degree is preferred.
• 5+ years of experience in a delivery role such as teaching, or project/ program/product management.
• Must be self-motivated with a start-up mindset towards continuous improvement.
• Excellent interpersonal and customer support skills.
• A collaborative, solution-oriented team player with a demonstrated track record of transparency and proactivity in meeting organizational goals.
• An effective communicator who is open to giving and receiving constructive feedback.
• Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies.
• Experience working with multiple constituencies (I.e. faculty, students, colleagues, and third-party vendors).
• Experience managing competing priorities.
• Must be familiar with business concepts including but not limited to managerial economics, leadership, finance, ethics, data analysis, innovation, organizational behavior, risk, operations, etc. and be willing to learn to be able to effectively assist students with course content.
• Adaptable and comfortable working in a fluid environment.
• Ability and desire to mentor or coach peers and even other teams if required.

Responsibilities

• The Learning Facilitator supports the Online MBA program by delivering content and engaging with students, faculty and staff across geographies.
• You will manage the delivery of course materials and serve as the main academic touchpoint for online learners.
• Collaborate with faculty to ensure a stellar online education experience and effective student support.

Skills

Master's degree

5+ years experience

Delivery role

Remote collaboration

Interpersonal skills

Effective communication

Education

Conferred master's degree (MBA or related)

Business-related graduate degree preferred

Job description

The Online MBA (OMBA) program at Boston University’s Questrom School of Business is seeking a Learning Facilitator to join the teaching team. This role focuses on delivering content, supporting students, and coordinating with faculty across multiple geographies to ensure an engaging online education experience.

You will work with faculty and staff to manage delivery, mentor students, and contribute to continuous improvement in a fast-paced virtual environment.