Learning Facilitator, Questrom, Online MBA

Boston University; Boston (MA); On-site; USD 80,000 - 87,000; Full time

Job summary

The Online MBA (OMBA) program at Boston University’s Questrom School of Business is seeking a Learning Facilitator to join the teaching team. This role focuses on delivering content, supporting students, and coordinating with faculty across multiple geographies to ensure an engaging online education experience.

You will work with faculty and staff to manage delivery, mentor students, and contribute to continuous improvement in a fast-paced virtual environment.

Qualifications

• Must possess a conferred master's degree (e.g. MBA, MBA equivalent or related advanced management credential).
• A business-related graduate degree is preferred.
• 5+ years of experience in a delivery role such as teaching, or project/ program/product management.
• Must be self-motivated with a start-up mindset towards continuous improvement.
• Excellent interpersonal and customer support skills.
• A collaborative, solution-oriented team player with a demonstrated track record of transparency and proactivity in meeting organizational goals.
• An effective communicator who is open to giving and receiving constructive feedback.
• Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies.
• Experience working with multiple constituencies (I.e. faculty, students, colleagues, and third-party vendors).
• Experience managing competing priorities.
• Must be familiar with business concepts including but not limited to managerial economics, leadership, finance, ethics, data analysis, innovation, organizational behavior, risk, operations, etc. and be willing to learn to be able to effectively assist students with course content.
• Adaptable and comfortable working in a fluid environment.
• Ability and desire to mentor or coach peers and even other teams if required.

Responsibilities

• The Learning Facilitator supports the Online MBA program by delivering content and engaging with students, faculty and staff across geographies.
• You will manage the delivery of course materials and serve as the main academic touchpoint for online learners.
• Collaborate with faculty to ensure a stellar online education experience and effective student support.

Skills

Master's degree

5+ years experience

Delivery role

Remote collaboration

Interpersonal skills

Effective communication

Education

Conferred master's degree (MBA or related)

Business-related graduate degree preferred

Job description

Category

Charles River Campus --> Professional

Job Location

Boston, MA, United States

Tracking Code

26501026530728

Posted Date

8/5/2026

Salary Grade

Grade 49

Expected Hiring Range Minimum

$80,000.00

Expected Hiring Range Maximum

$87,000.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type

Full-Time/Regular

The Online MBA (OMBA) program at Boston University's Questrom School of Business is an innovative program to bring an integrated graduate business curriculum to a global learning community at scale. With a global population of learners, and enrollment exceeding 1700 online MBA students, the Learning Facilitator is a critical and valuable member of the teaching team. As a result, the successful Learning Facilitator will need to possess a willingness and aptitude to effectively work in a fast-paced virtual enrollment (regardless of time zone or location) with students, faculty and staff positioned across multiple geographies. We seek a candidate who is passionate about delivering a stellar online education experience and a student-centric approach to join our growing Online MBA team! The Learning Facilitator is a valued member of the teaching team and will work closely with the faculty to manage the delivery of that content and serve as the main academic touchpoint for the students in the online module.

Required Skills

• Must possess a conferred master's degree (e.g. MBA, MBA equivalent or related advanced management credential).


• A business-related graduate degree is preferred.


• 5+ years of experience in a delivery role such as teaching, or project/ program/product management.


• Must be self-motivated with a start-up mindset towards continuous improvement.


• Excellent interpersonal and customer support skills.


• A collaborative, solution-oriented team player with a demonstrated track record of transparency and proactivity in meeting organizational goals.


• An effective communicator who is open to giving and receiving constructive feedback.


• Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies.


• Experience working with multiple constituencies (I.e. faculty, students, colleagues, and third-party vendors).


• Experience managing competing priorities.


• Must be familiar with business concepts including but not limited to managerial economics, leadership, finance, ethics, data analysis, innovation, organizational behavior, risk, operations, etc. and be willing to learn to be able to effectively assist students with course content. (The subject-matter requirement may vary depending on the Mod.)


• Adaptable and comfortable working in a fluid environment.


• Ability and desire to mentor or coach peers and even other teams if required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.