Online Grocery Picker & Customer Concierge

Kroger; Salem (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger in Salem, VA is seeking an Online Grocery Pick-Up Clerk to efficiently select and prepare customer online orders, ensuring freshness and quality. You will process coupons and payments, and assist with loading orders into customers’ cars at pickup, all while delivering a positive shopping experience.

Responsibilities include selecting items, communicating substitutions, and maintaining accurate, organized staging areas.

Qualifications

• Excellent oral/written communication skills.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Ability to provide positive customer service experiences.

Responsibilities

• Select and gather products for online orders efficiently with attention to freshness and quality.
• Assemble online orders and process coupons and payments.
• Deliver and load orders to customers' cars at pickup.
• Scan and bag orders following bagging standards and maintain order accuracy.
• Communicate substitutions or exceptions to customers at pickup.

Skills

Communication

Read shelf tags

Math skills

Customer service

Job description

Kroger in Salem, VA is seeking an Online Grocery Pick-Up Clerk to efficiently select and prepare customer online orders, ensuring freshness and quality. You will process coupons and payments, and assist with loading orders into customers’ cars at pickup, all while delivering a positive shopping experience.

Responsibilities include selecting items, communicating substitutions, and maintaining accurate, organized staging areas.