Online Grocery Pick-Up Specialist: Fast, Fresh & Friendly

Kroger Family of Companies; Delaware (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

Kroger Family of Companies in Ohio is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders with attention to freshness and quality. This role also processes coupons and payments and loads orders into customers' cars at pickup, delivering a positive customer service experience.

The position involves working with the e-Commerce team to communicate substitutions or exceptions, maintain store standards, and adhere to food safety procedures in a fast-paced

Qualifications

• Must be able to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent verbal and written communication skills.
• Ability to work without supervision.

Responsibilities

• Select and assemble products for online orders with freshness and quality.
• Process coupons and payment and prepare orders for pickup.
• Scan and bag items while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Provide a positive customer service experience across online shopping.
• Follow local, state, and federal laws, food safety procedures, and company guidelines.
• Meet/exceed productivity standards in a fast-paced environment.

Skills

Customer service

Attention to freshness

Independent work

Team collaboration

Job description

Kroger Family of Companies in Ohio is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders with attention to freshness and quality. This role also processes coupons and payments and loads orders into customers' cars at pickup, delivering a positive customer service experience.

The position involves working with the e-Commerce team to communicate substitutions or exceptions, maintain store standards, and adhere to food safety procedures in a fast-paced