Online Grocery Pick Up Specialist: Fresh, Fast & Friendly

Kroger; Madeira (OH); On-site; USD 29,000 - 35,000; Part time

Benefits offered by this job

Healthcare benefits

Flexible scheduling

Employee assistance program

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger is hiring an Online Grocery Pick-Up Clerk in Madeira, OH to select and assemble online orders with a focus on freshness and quality. You will process coupons and payments, load orders into customers' cars, and ensure accurate fulfillment with friendly, efficient service.

Role emphasizes adhering to safety, quality standards, and Kroger's values while working in a fast-paced store environment and collaborating with the e-commerce team on substitutions and order accuracy.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Select and gather products for on-line orders with attention to freshness and quality.
• Initiate and complete the selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders to cars at pick up.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pick up.
• Meet or exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Adhere to all laws, safety procedures, and company guidelines.
• Receive orders from Order Selector and store items in optimal temperature zones.
• Ensure order accuracy and load into customers' cars.
• Provide a positive customer service experience.

Skills

work without supervision

read shelf tags

basic math skills

Job description

Kroger is hiring an Online Grocery Pick-Up Clerk in Madeira, OH to select and assemble online orders with a focus on freshness and quality. You will process coupons and payments, load orders into customers' cars, and ensure accurate fulfillment with friendly, efficient service.

Role emphasizes adhering to safety, quality standards, and Kroger's values while working in a fast-paced store environment and collaborating with the e-commerce team on substitutions and order accuracy.