Online Grocery Pick-Up Specialist: Fast, Accurate & Friendly

Smith's Food & Drug Centers; West Jordan (UT); On-site; USD 19,000 - 25,000; Full time

Job summary

Smith's Food & Drug Centers is seeking an In-Store Online Grocery Pick-Up Clerk to efficiently assemble customer orders for pickup and ensure items are fresh and accurately prepared. You will work with coupons, payments, and load orders into customers' cars at pickup.

The role emphasizes excellent communication, problem-solving, and adherence to safety and store guidelines while maintaining a clean and organized pickup area.

Qualifications

• Experience communicating clearly with customers.
• Ability to read shelf labels and scan items accurately.
• Comfort with handling cash, coupons, and payments.
• Strong customer-service orientation is essential.

Responsibilities

• Select and gather products for customers' online orders with attention to freshness.
• Assemble online orders, apply coupons, process payment, and load orders for pickup.
• Provide a positive customer service experience to encourage repeat shopping.
• Scan and bag items while following bagging standards.
• Communicate substitutions or issues to customers at pickup time.
• Maintain order accuracy and organize staging areas for pickup.

Skills

Ability to work without supervision

Ability to read shelf tags

Basic math skills

Excellent oral/written communication

Job description

Smith's Food & Drug Centers is seeking an In-Store Online Grocery Pick-Up Clerk to efficiently assemble customer orders for pickup and ensure items are fresh and accurately prepared. You will work with coupons, payments, and load orders into customers' cars at pickup.

The role emphasizes excellent communication, problem-solving, and adherence to safety and store guidelines while maintaining a clean and organized pickup area.