Online Grocery Pick-Up Specialist

Kroger Family of Companies; Washington (IL); On-site; USD 23,000 - 24,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper to assemble and fulfill online orders for pickup at the store. You will select products with attention to freshness, process coupons and payment, and load orders into customers' cars when they arrive for pickup.

The role emphasizes excellent customer service, adherence to safety and quality standards, and collaboration with the e-commerce team to manage substitutions and order accuracy.

Qualifications

• Excellent oral/written communication skills.
• Basic math skills including counting, addition, subtraction.
• Ability to work without supervision.
• Ability to read shelf tags.

Responsibilities

• Select and gather products for online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection for online orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards and communicate substitutions when needed.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.

Skills

Excellent communication

Basic math skills

Work without supervision

Read shelf tags

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper to assemble and fulfill online orders for pickup at the store. You will select products with attention to freshness, process coupons and payment, and load orders into customers' cars when they arrive for pickup.

The role emphasizes excellent customer service, adherence to safety and quality standards, and collaboration with the e-commerce team to manage substitutions and order accuracy.