Online Grocery Pickup Specialist

Kroger; Lynchburg (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper to efficiently gather and assemble customers’ online orders with a focus on freshness and quality. You will process coupons and payments, load orders into customers’ cars at pickup, and deliver a positive customer service experience.

You will work with the e-Commerce team to communicate substitutions, adhere to safety procedures, and maintain organized staging areas while meeting productivity standards in a fast-paced

Qualifications

• Must be able to work without supervision.
• Ability to read shelf tags to locate products.
• Basic math skills for handling pricing and quantities.
• Excellent oral and written communication with customers and team.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for customers’ online orders with emphasis on freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders into customers’ cars at pickup.
• Scan and bag items while following bagging standards and communicate substitutions or issues to customers.
• Ensure order accuracy, assist customers, and provide a positive online shopping experience.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent oral/written communication

Job description

Kroger is seeking an Online Grocery Pick-Up Clerk/In-Store Grocery Shopper to efficiently gather and assemble customers’ online orders with a focus on freshness and quality. You will process coupons and payments, load orders into customers’ cars at pickup, and deliver a positive customer service experience.

You will work with the e-Commerce team to communicate substitutions, adhere to safety procedures, and maintain organized staging areas while meeting productivity standards in a fast-paced