Online Grocery Pick-Up Specialist

The Kroger Co.; Warrenton (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in our Oregon store to efficiently select and gather products for customers’ on-line orders. You will process coupons and payments, and load orders into customers’ cars at pickup, while delivering a positive customer service experience.

This role supports Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety. You will work with the e-commerce team to ensure accurate order fulfillment, proper temperature

Qualifications

• Ability to work without supervision.
• Read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk works as In-Store Grocery Shopper to select and gather products for customers’ on-line orders with emphasis on freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for on-line orders.
• Online Grocery Pick-Up team assembles orders, processes coupons and payments, and delivers and loads orders to cars at pick-up.
• In-Store Grocery Shopper scans and bags orders while following bagging standards.
• E-Commerce team communicates substitutions or exceptions to customers at pick-up.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to laws, food safety procedures, and company guidelines.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent oral/written communication

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in our Oregon store to efficiently select and gather products for customers’ on-line orders. You will process coupons and payments, and load orders into customers’ cars at pickup, while delivering a positive customer service experience.

This role supports Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety. You will work with the e-commerce team to ensure accurate order fulfillment, proper temperature