Online Grocery Pick-Up Specialist

The Kroger Co.; New Castle (CO); On-site; USD 21,000 - 25,000; Full time

Job summary

The Kroger Co. is hiring an Online Grocery Pick-Up Clerk in the United States.

The role focuses on selecting and gathering products for customers' online orders with emphasis on freshness and quality, processing coupons and payments, and loading orders into customers' cars at pickup. You will provide a positive customer service experience and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for customers' online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assembles orders, processes coupons and payments, and delivers/loads orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Meet or exceed customer expectations for easy shopping, variety, freshness and cleanliness.
• Follow local, state, and federal laws, food safety procedures, and company guidelines.
• Maintain organization and cleanliness of staging areas and equipment.

Skills

Ability to work without supervision

Ability to read shelf tags

Basic math skills

Excellent oral/written communication

Job description

The Kroger Co. is hiring an Online Grocery Pick-Up Clerk in the United States.

The role focuses on selecting and gathering products for customers' online orders with emphasis on freshness and quality, processing coupons and payments, and loading orders into customers' cars at pickup. You will provide a positive customer service experience and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.