Online Grocery Pick-Up Specialist

The Kroger Co.; Town of Oconomowoc (WI); Sur place; USD 25 000 - 32 000; Plein temps

Résumé du poste

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to select and gather products for customers' online orders in store, ensuring freshness and quality.

You will process coupons and payments, and assist in loading orders into customers' cars at pickup, delivering a positive shopping experience. In this role you will follow company guidelines and food safety procedures, communicate substitutions when needed, and provide friendly customer service while meeting productivity standards in a

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsabilités

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, and deliver and load orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup and maintain order accuracy.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Follow policies and procedures for substitutions when items are out of stock and maintain staging areas.

Connaissances

Work without supervision

Shelf tag reading

Basic math

Oral & written comms

Description du poste

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to select and gather products for customers' online orders in store, ensuring freshness and quality.

You will process coupons and payments, and assist in loading orders into customers' cars at pickup, delivering a positive shopping experience. In this role you will follow company guidelines and food safety procedures, communicate substitutions when needed, and provide friendly customer service while meeting productivity standards in a