Online Grocery Pick-Up Specialist

The Kroger Co.; Town of Middleton (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in-store to efficiently select and gather products for online orders, ensuring freshness and quality. You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup, while delivering a positive customer experience.

Emphasis on accuracy, courtesy, and adherence to safety standards. Responsibilities include communicating substitutions, maintaining staging areas, and meeting productivity targets in a

Qualifications

• Ability to read shelf tags accurately and speedily.
• Basic math skills for quick totaling and change accuracy.
• Strong verbal and written communication with customers.
• Commitment to friendly, helpful customer service.
• Ability to work without direct supervision and stay organized.
• Demonstrates honesty and integrity in handling customer information.

Responsibilities

• Select and gather products for online orders with freshness and quality.
• Assemble orders, apply coupons and process payments at pickup.
• Deliver and load orders to customers' cars upon arrival.
• Bag items while following bagging standards and scan orders at POS.
• Communicate substitutions or order issues to customers at pickup.
• Maintain cleanliness and organization of staging areas and equipment.
• Follow safety procedures and store policies for accuracy and compliance.
• Assist in training new e-Commerce team members and meet productivity standards.

Skills

Shelf tags

Basic math

Communication

Customer service

Supervision-free

Honesty and integrity

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in-store to efficiently select and gather products for online orders, ensuring freshness and quality. You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup, while delivering a positive customer experience.

Emphasis on accuracy, courtesy, and adherence to safety standards. Responsibilities include communicating substitutions, maintaining staging areas, and meeting productivity targets in a