Online Grocery Pick-Up Specialist

The Kroger Co.; Opelika (AL); On-site; USD 17,000 - 21,000; Part time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble customers' online orders with attention to freshness and quality.

You will process coupons, payments, and load orders into customers’ cars at pickup, while delivering a positive shopping experience and upholding our core values of respect, honesty, integrity, diversity, inclusion, and safety. You will work in a fast-paced, in-store environment, ensuring substitutions are communicated when needed and orders are ready for pickup

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for on-line orders efficiently and with attention to freshness.
• Initiate and complete the selection process for on-line orders.
• Assemble orders, process coupons and payment, and deliver and load orders to customers’ cars at pickup.
• Scan and bag orders on the go while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Meet or exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Maintain organization and cleanliness of staging areas and equipment.
• Assist in training new e-Commerce team members.

Skills

Work without supervision

Read shelf tags

Basic math

Oral/written communication

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble customers' online orders with attention to freshness and quality.

You will process coupons, payments, and load orders into customers’ cars at pickup, while delivering a positive shopping experience and upholding our core values of respect, honesty, integrity, diversity, inclusion, and safety. You will work in a fast-paced, in-store environment, ensuring substitutions are communicated when needed and orders are ready for pickup