Online Grocery Pick-Up Specialist

The Kroger Co.; Dayton (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. seeks an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, with emphasis on freshness and quality.

You will assemble orders, apply coupons and process payments, and load orders into customers’ cars at pickup, delivering a positive shopping experience. As part of the e-Commerce team, you’ll communicate substitutions, maintain order accuracy, follow bagging standards, and uphold food safety and company guidelines.

Qualifications

• Must be able to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for online orders with emphasis on freshness and quality.
• Initiate and complete the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars at pickup.
• Scan and bag orders on the go following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for easy shopping, variety, freshness, and cleanliness.
• Adhere to food safety procedures and company guidelines.

Skills

Work independently

Read shelf tags

Basic math

Oral/written communication

Job description

The Kroger Co. seeks an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, with emphasis on freshness and quality.

You will assemble orders, apply coupons and process payments, and load orders into customers’ cars at pickup, delivering a positive shopping experience. As part of the e-Commerce team, you’ll communicate substitutions, maintain order accuracy, follow bagging standards, and uphold food safety and company guidelines.