Online Grocery Pick-Up Specialist

The Kroger Co.; Richmond (IN); On-site; USD 24,000 - 30,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble customers' on-line orders with speed and accuracy, ensuring freshness and quality. This role includes processing coupons and payments, and delivering orders to customers' cars when they arrive for pickup.

Provide a positive customer service experience that encourages customers to return to on-line shopping while upholding the company values of respect, honesty, integrity, diversity, inclusion, and safety.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders, ensuring freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assembles orders, processes coupons and payments, and loads orders into customers' cars at pickup.
• Scans and bags orders on the move while following bagging standards.
• Communicates substitutions or exceptions to customers at pickup time.
• Maintains organization and cleanliness of staging areas and equipment.

Skills

Supervision-free work

Shelf tag reading

Basic math

Oral/written communication

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble customers' on-line orders with speed and accuracy, ensuring freshness and quality. This role includes processing coupons and payments, and delivering orders to customers' cars when they arrive for pickup.

Provide a positive customer service experience that encourages customers to return to on-line shopping while upholding the company values of respect, honesty, integrity, diversity, inclusion, and safety.