Online Grocery Pick-Up Specialist

The Kroger Co.; Sunbury (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble and prepare customers' online orders with an emphasis on freshness and accuracy.

You will process coupons and payments, and load orders into customers' cars at pick-up, while delivering a positive customer service experience to encourage online shopping. Ideal candidates are reliable, able to work without supervision, and capable of thriving in a fast-paced environment while upholding Kroger's values of respect, honesty,

Qualifications

• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders to ensure freshness and quality.
• Assemble on-line orders, process coupons and payment.
• Deliver and load orders to customers' cars at pick-up.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Follow local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers' orders and store products in optimal temperature zones.
• Ensure order accuracy and load into customers' cars.
• Meet/exceed productivity standards.
• Assist in training new e-Commerce team members.

Skills

Read shelf tags

Basic math

Excellent communication

Work without supervision

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble and prepare customers' online orders with an emphasis on freshness and accuracy.

You will process coupons and payments, and load orders into customers' cars at pick-up, while delivering a positive customer service experience to encourage online shopping. Ideal candidates are reliable, able to work without supervision, and capable of thriving in a fast-paced environment while upholding Kroger's values of respect, honesty,