Online Grocery Pick-Up Specialist

Kroger Family of Companies; Ferndale (MI); On-site; USD 1,791,000 - 2,204,000; Part time

Job summary

Kroger Family of Companies is seeking an In-Store Online Grocery Pick-Up Clerk to efficiently gather items for on-line orders with attention to freshness and quality. You will interact with customers, process payments, and assist with loading orders to customer vehicles at pickup.

The role emphasizes accurate picking, prompt service, and adherence to safety and store policies, in a fast-paced store environment.

Qualifications

• Must be able to work without supervision.
• Ability to read shelf tags and pricing information.
• Basic math skills for counting and transactions.
• Excellent oral and written communication.

Responsibilities

• Select and gather products for on-line orders with freshness in mind.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders to cars at pickup.
• Scan and bag orders on the go while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Meet/exceed customer expectations for ease of shopping and quality.
• Adhere to safety guidelines and report discrepancies to management.

Skills

Independent work

Shelf tags reading

Basic math

Communication skills

Job description

Kroger Family of Companies is seeking an In-Store Online Grocery Pick-Up Clerk to efficiently gather items for on-line orders with attention to freshness and quality. You will interact with customers, process payments, and assist with loading orders to customer vehicles at pickup.

The role emphasizes accurate picking, prompt service, and adherence to safety and store policies, in a fast-paced store environment.