Online Grocery Pick-Up Specialist — Fast & Fresh

Kroger; Delaware (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders in-store, ensuring freshness and high quality. You will process coupons and payments, then load orders into customers' cars at pickup, while delivering a positive shopping experience.

Ideal candidates demonstrate reliability, strong communication, and teamwork to maintain order accuracy and prompt service, supporting Kroger's commitment to customer satisfaction and safety.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Online Grocery Pick-Up team assembles orders, processes coupons and payment, and delivers and loads orders to customers' cars at pickup.
• In-Store Grocery Shopper scans and bags orders while following bagging standards.
• E-Commerce team communicates substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

Skills

Work autonomy

Shelf tag reading

Basic math

Oral/written communication

Job description

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders in-store, ensuring freshness and high quality. You will process coupons and payments, then load orders into customers' cars at pickup, while delivering a positive shopping experience.

Ideal candidates demonstrate reliability, strong communication, and teamwork to maintain order accuracy and prompt service, supporting Kroger's commitment to customer satisfaction and safety.