Online Grocery Pick-Up Specialist

Kroger Family of Companies; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Kroger Family of Companies is hiring for an Online Grocery Pick-Up Clerk responsible for selecting and gathering products for online orders with an emphasis on freshness and quality. You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup.

A positive customer service approach helps drive repeat online shopping. This role requires accurate order filling, adherence to bagging standards, and proactive communication with customers about substitutions

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags accurately.
• Basic math skills for counting and totaling.
• Excellent oral and written communication.

Responsibilities

• Select and gather products for on-line orders with attention to freshness.
• Assemble on-line orders and process coupons and payment.
• Deliver and load orders to customers' cars at pickup.
• Provide a positive customer service experience to encourage return visits.
• Adhere to safety procedures and company guidelines.
• Communicate substitutions or exceptions clearly to customers at pickup.
• Maintain organized staging areas and restock as needed.
• Meet productivity standards in a fast-paced environment.

Skills

Work without supervision

Read shelf tags

Basic math

Strong communication

Job description

Kroger Family of Companies is hiring for an Online Grocery Pick-Up Clerk responsible for selecting and gathering products for online orders with an emphasis on freshness and quality. You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup.

A positive customer service approach helps drive repeat online shopping. This role requires accurate order filling, adherence to bagging standards, and proactive communication with customers about substitutions