Online Grocery Picker & Pickup Specialist

Kroger; Benton (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is hiring for an Online Grocery Pick-Up Clerk to assemble and prepare online orders at the store, ensuring freshness and quality. You will process coupons and payments, load orders into customers' cars, and maintain a positive customer service experience that encourages repeat online shopping.

Responsibilities include selecting products, bagging orders to standard, and communicating substitutions to customers. The role emphasizes honesty, integrity, and safety in all tasks.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with emphasis on freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, and deliver and load orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards and communicate substitutions or exceptions to customers at pickup.

Skills

Independent work

Read shelf tags

Basic math

Oral/written communication

Job description

Kroger is hiring for an Online Grocery Pick-Up Clerk to assemble and prepare online orders at the store, ensuring freshness and quality. You will process coupons and payments, load orders into customers' cars, and maintain a positive customer service experience that encourages repeat online shopping.

Responsibilities include selecting products, bagging orders to standard, and communicating substitutions to customers. The role emphasizes honesty, integrity, and safety in all tasks.