Online Grocery Pick-Up Specialist

Kroger; Appomattox (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is hiring for an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders, ensuring freshness and quality. You will process payments, apply coupons, and load orders into customers' cars when they arrive for pickup.

Role emphasizes excellent customer service, adherence to safety policies, and clear communication of substitutions or issues to customers in a fast-paced store environment.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for on-line orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars at pick up.
• Scan and bag orders on the go while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up while meeting customer expectations.

Skills

Reading shelf tags

Basic math skills

Communication skills

Ability to work without supervision

Attention to freshness/quality

Job description

Kroger is hiring for an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders, ensuring freshness and quality. You will process payments, apply coupons, and load orders into customers' cars when they arrive for pickup.

Role emphasizes excellent customer service, adherence to safety policies, and clear communication of substitutions or issues to customers in a fast-paced store environment.