Online Grocery Pick-Up Specialist

Kroger; Covington (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger is seeking an In-Store Online Grocery Pick-Up Clerk in Covington, KY to efficiently select and gather products for customers' online orders with attention to freshness and quality. You will process coupons and payments, and load orders into customers' cars at pickup, while delivering a positive customer service experience that encourages return visits.

Responsibilities include assembling orders, communicating substitutions, maintaining cleanliness, and following safety standards to ensure

Qualifications

• Ability to work without supervision
• Ability to read shelf tags
• Basic math skills (i.e., counting, addition, and subtraction)
• Excellent oral/written communication skills

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for customers' online orders with attention to freshness and quality
• In-Store Grocery Shopper initiates and completes the selection process
• Assemble orders, process coupons and payment, and deliver and load orders to customers' cars at pickup
• Scan and bag orders while following bagging standards
• Communicate substitutions or exceptions to customers at pickup
• Meet/exceed customer expectations for easy shopping, freshness, and cleanliness
• Follow laws, safety procedures, and company guidelines
• Ensure order accuracy and load orders into customers' cars
• Provide positive customer service experience to encourage online shopping

Skills

Read shelf tags

Communication skills

Basic math

Self-motivation

Job description

Kroger is seeking an In-Store Online Grocery Pick-Up Clerk in Covington, KY to efficiently select and gather products for customers' online orders with attention to freshness and quality. You will process coupons and payments, and load orders into customers' cars at pickup, while delivering a positive customer service experience that encourages return visits.

Responsibilities include assembling orders, communicating substitutions, maintaining cleanliness, and following safety standards to ensure