Online Grocery Pick-Up Specialist

Kroger; Clarkston (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to assemble and deliver online orders with attention to freshness and quality. You will support customers at pickup, handle coupons and payments, and ensure smooth loading of orders into customers' cars.

The role emphasizes accurate picking, strong communication, and adherence to store policies, with a focus on friendly customer service and efficient workflow in a fast-paced environment.

Qualifications

• Minimum Position Qualifications:Ability to work without supervision.
• Minimum Position Qualifications:Ability to read shelf tags.
• Minimum Position Qualifications:Basic math skills (counting, addition, subtraction).
• Minimum Position Qualifications:Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders efficiently with focus on freshness and quality.
• Assemble on-line orders and process coupons and payment.
• Deliver and load orders to customers' cars at pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for ease of shopping and cleanliness.
• Follow food safety procedures and company guidelines.
• Maintain order accuracy and load orders into customers' cars.

Skills

Ability to_work_without_supervision

Read_shelf_tags

Basic_math_skills

Excellent_oral_written_communication

Job description

Kroger is seeking an Online Grocery Pick-Up Clerk to assemble and deliver online orders with attention to freshness and quality. You will support customers at pickup, handle coupons and payments, and ensure smooth loading of orders into customers' cars.

The role emphasizes accurate picking, strong communication, and adherence to store policies, with a focus on friendly customer service and efficient workflow in a fast-paced environment.