Online Grocery Pick-Up Pro: Fast, Fresh & Friendly

Kroger Family of Companies; Lehi (UT); On-site; USD 18,000 - 23,000; Part time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to assemble on-line orders with freshness and quality in mind. You will process coupons and payments, load orders into customers' cars, and maintain a high level of customer service at pick-up.

The role supports shopping convenience and requires adherence to safety and bagging standards. The position emphasizes accuracy, communication, and teamwork in a fast-paced, in-store setting, with opportunities to train new e‑Commerce

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for on-line orders with attention to freshness.
• Process coupons and payment for on-line orders.
• Deliver and load orders to customers' cars at pick-up.
• Scan and bag orders on the go, following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet/exceed customer expectations for easy shopping, freshness, and cleanliness.
• Follow local laws, food safety procedures, and company guidelines.
• Receive orders from Order Selector and store in optimal temperature zones.
• Ensure order accuracy and load into customers' cars.
• Provide a positive customer service experience that encourages repeat on-line shopping.

Skills

Independent work

Shelf tags reading

Basic math

Oral/written communication

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to assemble on-line orders with freshness and quality in mind. You will process coupons and payments, load orders into customers' cars, and maintain a high level of customer service at pick-up.

The role supports shopping convenience and requires adherence to safety and bagging standards. The position emphasizes accuracy, communication, and teamwork in a fast-paced, in-store setting, with opportunities to train new e‑Commerce