Online Grocery Pick-Up Pro: Fast, Fresh & Customer-First

Kroger Family of Companies; Defiance (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is recruiting for an Online Grocery Pick-Up Clerk. You will select and assemble on-line orders, process payments and coupons, and load orders into customers' cars at pickup.

You must ensure freshness, quality, and accurate substitutions while delivering friendly customer service. This role requires the ability to work without supervision in a fast-paced store environment, with strong math and communication skills to meet customer expectations and uphold company

Qualifications

• Must be able to read shelf tags and understand pricing labels.
• Basic math skills for item counts, totals, and change.
• Strong oral and written communication for customer interactions.
• Ability to work without supervision in a fast-paced environment.
• Demonstrates honesty and integrity when handling customer and business information.

Responsibilities

• Select and gather products for on-line orders with attention to freshness and quality.
• Initiate and complete the selection process for on-line orders.
• Assemble orders, process coupons and payment, and load orders for pickup.
• Scan and bag items while maintaining bagging standards.
• Communicate substitutions or order exceptions to customers at pickup.

Skills

Read shelf tags

Basic math

Communication skills

Work without supervision

Honesty and integrity

Job description

Kroger Family of Companies is recruiting for an Online Grocery Pick-Up Clerk. You will select and assemble on-line orders, process payments and coupons, and load orders into customers' cars at pickup.

You must ensure freshness, quality, and accurate substitutions while delivering friendly customer service. This role requires the ability to work without supervision in a fast-paced store environment, with strong math and communication skills to meet customer expectations and uphold company