Grocery Pick-Up Specialist: Fast, Fresh & Friendly

Kroger Co.; Richland Hills (TX); Hybrid; USD 17,000 - 21,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling & financial tools

Associate discounts

Tuition reimbursement

Career growth

Job summary

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble online orders in-store, process payments, and deliver orders to customers at pickup. The role emphasizes freshness, quality, and a positive customer experience aligned with Kroger's core values.

The position involves coordinating with the E-Commerce team, managing substitutions, and ensuring accurate, timely pickup, while maintaining cleanliness and safety standards across staging areas and equipment.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for customers' online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent oral/written communication

Job description

Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble online orders in-store, process payments, and deliver orders to customers at pickup. The role emphasizes freshness, quality, and a positive customer experience aligned with Kroger's core values.

The position involves coordinating with the E-Commerce team, managing substitutions, and ensuring accurate, timely pickup, while maintaining cleanliness and safety standards across staging areas and equipment.