Online Grocery Pick-Up Pro

Kroger Family of Companies; Yuma (AZ); On-site; USD 19,000 - 23,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to efficiently gather and assemble online orders with a focus on freshness and accuracy. You will process coupons, handle payments, and load orders into customers' cars at pickup, while delivering strong customer service.

The role emphasizes adherence to safety standards and clear communication with customers to ensure a positive shopping experience.

Qualifications

• Excellent oral and written communication skills.
• Basic math skills such as counting, addition and subtraction.
• Ability to work without supervision.
• Ability to read shelf tags and follow directions.

Responsibilities

• Select and gather products for on-line orders with attention to freshness and quality.
• Initiate and complete the selection process for on-line orders.
• Assemble on-line orders, process coupons and payment, and load orders for customer pick-up.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet or exceed customer expectations for easy shopping, freshness, and cleanliness.
• Follow laws and safety guidelines for food handling.
• Receive orders and store products in optimal temperature zones.
• Ensure order accuracy and load orders into customer cars.

Skills

Excellent oral/written communication

Basic math skills

Ability to work without supervision

Ability to read shelf tags

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to efficiently gather and assemble online orders with a focus on freshness and accuracy. You will process coupons, handle payments, and load orders into customers' cars at pickup, while delivering strong customer service.

The role emphasizes adherence to safety standards and clear communication with customers to ensure a positive shopping experience.