Online Grocery Pick-Up Specialist

Kroger Family of Companies; Dalton (GA); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to assemble online orders, process coupons and payments, and load orders into customers' cars at pickup. You will ensure freshness, accuracy, and a positive shopping experience for customers in a fast-paced store environment.

This role emphasizes attention to detail, adherence to safety standards, and effective communication with customers and team members to meet daily productivity goals.

Qualifications

• Excellent oral/written communication skills.
• Ability to work without supervision.
• Basic math skills such as counting, addition, and subtraction.
• Ability to read shelf tags.

Responsibilities

• Select and gather products for on-line orders with attention to freshness and quality.
• Process coupons and payment and load orders for pickup.
• Provide a positive customer service experience to encourage on-line shopping.
• Follow bagging standards and store policies while preparing orders.
• Communicate substitutions or exceptions to customers at pickup.

Skills

Excellent communication

Work without supervision

Basic math skills

Read shelf tags

Customer service mindset

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk to assemble online orders, process coupons and payments, and load orders into customers' cars at pickup. You will ensure freshness, accuracy, and a positive shopping experience for customers in a fast-paced store environment.

This role emphasizes attention to detail, adherence to safety standards, and effective communication with customers and team members to meet daily productivity goals.