Online Grocery Pick-Up Specialist

Kroger Family of Companies; Carson (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Kroger Family of Companies is hiring for an Online Grocery Pick-Up Clerk who selects and gathers products for online orders with emphasis on freshness and quality. The role includes processing coupons and payments, and loading orders into customers' cars at pickup, while ensuring a positive customer experience and adherence to company guidelines.

Responsibilities include efficient order assembly, substitutions handling, and maintaining clean, organized staging areas to meet productivity

Qualifications

• Ability to work without supervision
• Ability to read shelf tags
• Basic math skills (i.e., counting, addition, and subtraction)
• Excellent oral/written communication skills

Responsibilities

• Select and gather products for online orders efficiently with attention to freshness and quality.
• Assemble online orders, process coupons and payment, and load orders into customers' cars at pickup.
• Provide positive customer service to encourage repeat online shopping.
• Follow bagging standards and POS procedures; communicate substitutions or exceptions as needed.
• Maintain organization and cleanliness of staging areas and equipment; meet productivity standards.

Job description

Kroger Family of Companies is hiring for an Online Grocery Pick-Up Clerk who selects and gathers products for online orders with emphasis on freshness and quality. The role includes processing coupons and payments, and loading orders into customers' cars at pickup, while ensuring a positive customer experience and adherence to company guidelines.

Responsibilities include efficient order assembly, substitutions handling, and maintaining clean, organized staging areas to meet productivity