Online Grocery Pick-Up Clerk

Kroger in; Toledo (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk responsible for selecting and assembling online grocery orders, providing excellent customer service, and ensuring order accuracy. Join a diverse team dedicated to enhancing customer experiences while adhering to the company's core values of respect, integrity, and safety.

Benefits

Comprehensive healthcare options

Flexible schedules and paid time off

Tuition reimbursement up to $21,000

Emotional and financial support services

Discounts on various purchases

Qualifications

• Excellent communication skills required to assist customers.
• Strong organizational skills to handle order assembly and accuracy.
• Ability to work in a fast-paced environment.

Responsibilities

• Select and gather products for online orders ensuring quality.
• Assemble orders, process payments, and load orders into customers' cars.
• Maintain cleanliness and adhere to safety and food standards.

Skills

Communication

Organization

Customer Service

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, our company has grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on creating diverse teams passionate about food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to enhance experiences for our customers, communities, and colleagues, with food at the core.

We value people and aim to provide the ingredients for your success at work and in life. We support your growth with the resources you need and believe your potential is limitless if you're caring, purpose-driven, and eager to learn.

Whether looking for a part-time role or a new career, we offer fresh opportunities. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Extensive healthcare options: medical, dental, vision, and prescriptions through company or union plans.
• Flexible schedules in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools with Goldman Sachs Ayco.
• Discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through training programs and diverse career paths.

For more details, visit our Benefits Page.

In-Store Grocery Shopper initiates and completes selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customers' cars. They scan and bag items, follow bagging standards, and communicate substitutions or issues to customers at pick-up.

Responsibilities include ensuring order accuracy, maintaining cleanliness, adhering to safety and food standards, and managing equipment and supplies. The role requires excellent communication, organization, and the ability to work in a fast-paced environment. Training new team members and supporting customers, including minors and seniors, are also part of the job. The position requires integrity, the ability to follow directions, and the capacity to perform essential functions with or without accommodations.