Online Grocery Pick-Up Clerk

Kroger in; Swanton (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders. The position requires excellent customer service skills and the ability to work in a fast-paced environment, ensuring fresh and accurate orders for a positive shopping experience.

Benefits

Healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support

Associate discounts on various purchases

Tuition reimbursement

Opportunities for growth via training programs

Qualifications

• Ability to work in a fast-paced environment.
• Demonstrated integrity and conflict management skills.
• Willingness to follow safety and food handling standards.

Responsibilities

• Select and gather products for online orders efficiently.
• Process coupons and payments and load orders into customers' cars.
• Maintain order accuracy and quality, assisting with training new team members.

Skills

Customer Service

Time Management

Conflict Resolution

Education

High School Diploma

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the center of it all.

Here, people matter. That's why we strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career, we have an opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, holiday, and sick pay, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via extensive training programs and diverse career paths.

For more details, please visit our Benefits Page.

In-Store Grocery Shopper initiates and completes selection for online orders. The Online Grocery Pick-Up team assembles orders, processes coupons and payments, and loads orders into customers' cars. They also scan and bag orders, communicate substitutions or issues to customers, and ensure order accuracy and quality.

The role involves following all safety and food handling standards, maintaining organization, and adhering to legal and company policies. Responsibilities include inspecting equipment, assisting in training new team members, and meeting productivity standards. The position requires the ability to work in a fast-paced environment, manage conflict, act with integrity, and support customers of all ages and needs. Reasonable accommodations will be provided to perform essential functions.