Online Grocery Pick-Up Clerk

Kroger in; Brownstown (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring high-quality service and order accuracy. The role emphasizes customer service and integrity while offering opportunities for growth and comprehensive benefits.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Ability to handle online orders and process payments.
• Strong communication skills for customer interactions.
• Caring and purpose-driven attitude.

Responsibilities

• Select and gather products for online orders efficiently.
• Process payments and ensure order accuracy.
• Maintain cleanliness and follow safety standards.

Skills

Customer Service

Efficiency

Integrity

Conflict Management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pick-up. Provide positive customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As "America's grocer," we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

We value people. That's why we aim to provide the ingredients for your success at work and in life. We support your growth with the care and resources you need. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're looking for a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions, through company or union plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and financial coaching.
• Associate discounts on various products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth with extensive training and diverse career paths.

Visit our Benefits Page for more details.

In-Store Grocery Shopper initiates and completes selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments and coupons, and loads orders into customers' cars. They also scan and bag items, communicate substitutions or issues, and ensure order accuracy and freshness. They maintain cleanliness, follow safety and legal standards, and support training new team members. The role requires working efficiently in a high-paced environment, managing conflicts professionally, acting with integrity, and supporting customers, including minors, individuals with special needs, and seniors. Reasonable accommodations will be provided to perform essential functions.