Online Grocery Pick-Up Clerk

Kroger in; Maumee (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently select and assemble online orders. The role combines a commitment to customer service with adherence to food safety laws and proper organization. Join us and benefit from comprehensive healthcare, flexible scheduling, and extensive training programs.

Benefits

Extensive healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee Assistance Program

Associate discounts

Qualifications

• Ability to manage conflicts professionally.
• Must demonstrate integrity regarding customer and business information.
• Efficient work pace required in a high-paced environment.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble orders, process payments and coupons, and load orders into customers' cars.
• Adhere to food safety laws and maintain organization in staging areas.

Skills

Customer Service

Integrity

Conflict Management

Efficiency

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival for pickup. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

We are a historic Cincinnati grocery store evolved into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As "America's grocer," we pride ourselves on bringing diverse teams together with a passion for food and people, united by a common purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of everything.

At our company, people matter. We aim to provide the ingredients for your success at work and in life, supporting your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're looking for a part-time role or a new career path, we have a fresh opportunity for you. Apply today and join our Kroger family!

What you'll receive from us:

Comprehensive benefits to support your well-being, including:

• Extensive healthcare coverage—medical, dental, vision, and prescriptions—through company or collective bargaining plans.
• Flexible scheduling in both full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support, including free counseling via our Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on a variety of purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

The In-Store Grocery Shopper initiates and completes the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes payments and coupons, and loads orders into customers' cars. They also scan and bag items while following bagging standards, communicate substitutions or issues to customers, and ensure order accuracy and quality.

Key responsibilities include adhering to food safety laws, storing products properly, following POS procedures, maintaining organization in staging areas, and assisting in training new team members. The role requires the ability to work efficiently in a high-paced environment, manage conflicts professionally, and act with integrity regarding customer and business information. Support for customers with special needs or minors is essential. Reasonable accommodations will be provided to perform essential job functions.