Online Grocery Pick-Up Clerk

Kroger in; Buford (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery retailer as an Online Grocery Pick-Up Clerk. You'll be responsible for selecting and gathering products for online orders, ensuring freshness and quality while providing excellent customer service. This role offers flexible schedules and opportunities for growth within the company.

Benefits

Comprehensive health benefits

Flexible schedules

Paid time off

Tuition reimbursement

Associate discounts

Qualifications

• Ability to work in a fast-paced environment.
• Experience in customer service and handling payments.

Responsibilities

• Select and gather products for online orders efficiently.
• Process payments and deliver orders to customers' cars.
• Ensure order accuracy and maintain cleanliness.

Skills

Customer Service

Organization

Integrity

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, focusing on freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience to encourage repeat online shopping. Demonstrate the company's core values: respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

We value our people, providing the ingredients for success both at work and in life. We support your growth and development, offering opportunities for those caring, purpose-driven, and eager to learn. Your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive health benefits including medical, dental, vision, and prescriptions through company or union plans.
• Flexible schedules in full- and part-time roles with paid time off, holiday, and sick pay based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on a variety of products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training and diverse career pathways.

For more details on benefits and eligibility, please visit our Benefits Page!

In-Store Grocery Shoppers initiate and complete the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customers' cars. They also scan and bag orders, follow bagging standards, and communicate any order substitutions or issues to customers at pick-up.

Responsibilities include ensuring order accuracy, maintaining cleanliness, adhering to food safety laws, and storing products in appropriate conditions. The role involves communicating with customers via phone, loading orders into cars, processing transactions, and following policies for substitutions and discrepancies.

The position requires maintaining organization, inspecting equipment, assisting in training new team members, and performing opening and closing procedures. It demands the ability to work in a fast-paced environment, manage conflicts professionally, act with integrity, follow directions, and support vulnerable populations. Reasonable accommodations will be provided as needed.