Online Grocery Personal Shopper & Guest Expert

W. Lee Flowers; Hickory (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowes Foods To Go is seeking a Personal Shopper in Hickory, NC to efficiently pick guest orders and build relationships with guests to understand their needs. You will support the online ordering program and contribute to marketing and outreach efforts.

The ideal candidate is outgoing, energetic, and capable of providing positive guest interactions while maintaining accuracy and efficiency in order picking and processing.

Qualifications

• Friendly, energetic, genuine, and outgoing personality.
• Strong people skills with the ability to communicate clearly, professionally, and concisely.
• Ability to work well with others, especially those with differing personalities and viewpoints.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and take direction.
• Ability to walk, bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with (or learn how work well with) computers, handheld Android/iOS devices and Basic Microsoft Office skills.
• Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team.]

Responsibilities

• Pick guests’ orders based on guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently when picking, staging, and carrying out orders.
• Greet guests and review their orders.
• Handle, bag, and load orders safely and properly.
• Record variances on guest pick lists.
• Maintain records for LFTG and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain LFTG station and equipment.
• Report service issues to support resources and store management.
• Promote the program in-store and engage with guests.
• Assist with community marketing activities as needed.
• Provide in-store guest service including bagging and locating products.
• Maintain a professional appearance and attitude at all times.
• All other duties assigned by management.

Skills

Friendly personality

People skills

Teamwork

Physical endurance

Tools

Android/iOS handheld devices

Basic Microsoft Office

Job description

Lowes Foods To Go is seeking a Personal Shopper in Hickory, NC to efficiently pick guest orders and build relationships with guests to understand their needs. You will support the online ordering program and contribute to marketing and outreach efforts.

The ideal candidate is outgoing, energetic, and capable of providing positive guest interactions while maintaining accuracy and efficiency in order picking and processing.