Grocery Personal Shopper - Fast-Paced eCommerce

Lowes Foods, LLC; Hickory (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowes Foods, LLC is seeking a Personal Shopper for its To Go online ordering program in Hickory, NC. You will pick guest orders accurately and efficiently while building relationships to understand guest needs and preferences.

The role involves daily interactions with guests, handling and bagging orders, and maintaining equipment and station cleanliness. A friendly, energetic personality and basic computer skills are essential for success.

Qualifications

• Friendly, energetic, genuine, and outgoing personality.
• Clear, professional, concise communication.
• Ability to work well with others and different viewpoints.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Able to read, understand information, and take direction.
• Walk, bend, kneel, and stand for extended periods.
• Communicate with supervision effectively.
• Work well with computers and handheld devices; basic Office skills.
• Perform basic troubleshooting with support from Guest Service team.

Responsibilities

• Pick guests’ orders based on guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently while picking, staging, and carrying out orders.
• Greet and review orders with guests.
• Handle, bag, and load orders safely.
• Record variances on guest pick list.
• Maintain records for program and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain LFTG station and equipment.
• Report service issues to support and store management.
• Conduct in-store promotions of the program.
• Assist with community marketing activities.
• Provide in-store guest service as needed (bagging, locating products, cleaning).
• Maintain professional appearance and attitude at all times.
• All other duties assigned by management.

Skills

Friendly personality

People skills

Team collaboration

Lift 25 lbs

Basic computer skills

Customer service

Android devices

iOS devices

Tools

Android devices

iOS devices

Job description

Lowes Foods, LLC is seeking a Personal Shopper for its To Go online ordering program in Hickory, NC. You will pick guest orders accurately and efficiently while building relationships to understand guest needs and preferences.

The role involves daily interactions with guests, handling and bagging orders, and maintaining equipment and station cleanliness. A friendly, energetic personality and basic computer skills are essential for success.