Online Grocery Shopper & Guest Relations Specialist

Lowes Foods, LLC; Winston-Salem (NC); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Lowes Foods, LLC is hiring a Personal Shopper for its Go to Go online ordering program in Winston-Salem. You will excel at selecting guest orders with accuracy, engaging guests, and supporting operations across eCommerce, logistics, and store activities. The role emphasizes friendly service and efficient order fulfillment.

The position involves physical tasks, in-store promotions, and collaboration with the Guest Service team to ensure guest satisfaction and timely order completion.

Formación

• Friendly, energetic, and outgoing demeanor.
• Clear, professional communication with guests.
• Ability to work well in a team and adapt to varying personalities.
• Ability to lift at least 25 lbs and stand for extended periods.
• Comfort with basic computer/handheld device use and MS Office basics.

Responsabilidades

• Pick guests’ orders accurately following guidelines.
• Engage with guests in a genuine, positive manner.
• Efficiently pick, stage, and carry out orders.
• Greet guests and review orders.
• Bag, load, and transport orders safely and correctly.
• Record variances on pick lists as needed.
• Maintain records for the program and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain LFTG station and all equipment.
• Report service issues to management and support resources.
• Promote the program in-store to guests.
• Periodically assist with community marketing efforts.
• Provide in-store guest service including bagging and locating products.
• Maintain a professional appearance and attitude at all times.
• Perform other duties as assigned by management.

Conocimientos

Customer service

Communication

Teamwork

Physical stamina

Basic tech skills

Descripción del empleo

Lowes Foods, LLC is hiring a Personal Shopper for its Go to Go online ordering program in Winston-Salem. You will excel at selecting guest orders with accuracy, engaging guests, and supporting operations across eCommerce, logistics, and store activities. The role emphasizes friendly service and efficient order fulfillment.

The position involves physical tasks, in-store promotions, and collaboration with the Guest Service team to ensure guest satisfaction and timely order completion.